Problematic players are everywhere. Be it cheaters, griefers, or just general assholes. And that... is probably why you're here, reading this thread. This guide intends to help you make the best possible case against a problematic player, and cover what does and doesn't qualify as a 'Bannable Offense'.
All new threads should consist of two key pieces:
A good example:
A bad example:
The less clear the thread is, the more work that we need to do, to figure out what's going on. And thus, the longer it takes to resolve the issue. So, starting with a clear title is a great way to get things moving!
Reporting Cheaters
Cheaters are common, but at the same time, probably not as common as some may think. Regardless, if someone is suspected of cheating, then there's nothing particularly wrong with reporting them. At the very least, it may clarify misunderstandings there may be over someone else's gameplay.
Make sure you get the player name right! It's easy to mistake 'O' and '0' and 'l' and 'I'. When it doubt, you can check either the Server's Player List, or your Battle Reports. There are clickable links to each player on the BattleLog Scoreboard.
Besides a player name, links to third-party stat monitoring websites like 247FairPlay, BF4DB, and BF4CheatReport can help. While they're (generally) not conclusive evidence, they will still help paint a bigger picture into the suspected player.
Video evidence of suspected cheating is ideal, and strongly encouraged. It makes everyone's job easier, when there's something to look at and scrutinize.
Reporting 'Trolls' and Other Problem Players
Reporting problematic non-cheating players is more complicated and requires more consideration. Make sure you check out the !rules first and foremost.
Someone intentionally running their tank into the AA a few times is annoying, but not against the rules. 'Lawn Darting' (top-down ramming) the AA to take it from someone camping in spawn is also not against the rules (however it is still discouraged, seek other means to deal with that issue first). Again, deliberately ramming your own team should never be the first thing you do to resolve a problem. Don't be a dick! You can be banned for being a huge asshole!
While we have well-enforced language filters, some will attempt to work around the restrictions. We have a zero tolerance for racism. If for some reason the auto-filter doesn't pick it up, make sure the Report includes (at the very least) a timestamp of the occurrence, and which server it was on. We keep server logs, but it's still a lot of text to sort through to find a violation without narrowing down the window.
Reporting Griefers should always include video evidence of the offending player(s) actions. Often, they try to work in 'secrecy', and avoid interacting with chat, or their team in general to leave as little evidence of their actions as possible.
Many 'problem player' violations that fall under these categories are inherently subjective, which is why there are not explicit rules for them, and as such are dealt with on a case-by-case basis.
All new threads should consist of two key pieces:
- The name of the player that's being reported.
- The reason that they're being reported
A good example:
A bad example:
The less clear the thread is, the more work that we need to do, to figure out what's going on. And thus, the longer it takes to resolve the issue. So, starting with a clear title is a great way to get things moving!
Reporting Cheaters
Cheaters are common, but at the same time, probably not as common as some may think. Regardless, if someone is suspected of cheating, then there's nothing particularly wrong with reporting them. At the very least, it may clarify misunderstandings there may be over someone else's gameplay.
Make sure you get the player name right! It's easy to mistake 'O' and '0' and 'l' and 'I'. When it doubt, you can check either the Server's Player List, or your Battle Reports. There are clickable links to each player on the BattleLog Scoreboard.
Besides a player name, links to third-party stat monitoring websites like 247FairPlay, BF4DB, and BF4CheatReport can help. While they're (generally) not conclusive evidence, they will still help paint a bigger picture into the suspected player.
Video evidence of suspected cheating is ideal, and strongly encouraged. It makes everyone's job easier, when there's something to look at and scrutinize.
Reporting 'Trolls' and Other Problem Players
Reporting problematic non-cheating players is more complicated and requires more consideration. Make sure you check out the !rules first and foremost.
Someone intentionally running their tank into the AA a few times is annoying, but not against the rules. 'Lawn Darting' (top-down ramming) the AA to take it from someone camping in spawn is also not against the rules (however it is still discouraged, seek other means to deal with that issue first). Again, deliberately ramming your own team should never be the first thing you do to resolve a problem. Don't be a dick! You can be banned for being a huge asshole!
While we have well-enforced language filters, some will attempt to work around the restrictions. We have a zero tolerance for racism. If for some reason the auto-filter doesn't pick it up, make sure the Report includes (at the very least) a timestamp of the occurrence, and which server it was on. We keep server logs, but it's still a lot of text to sort through to find a violation without narrowing down the window.
Reporting Griefers should always include video evidence of the offending player(s) actions. Often, they try to work in 'secrecy', and avoid interacting with chat, or their team in general to leave as little evidence of their actions as possible.
Many 'problem player' violations that fall under these categories are inherently subjective, which is why there are not explicit rules for them, and as such are dealt with on a case-by-case basis.
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