guys.... I guarantee you that we (especially Jeremy) are working hard to figure out what is happening with the crashes.Every time we have a crash, we have two issues,...
1. get the server restarted and investigate why it went down
2. get the server repopulated by reseeding (this is the more difficult and time consuming of the two.)
Unfortunately, our hosting provider has not been helpful and they blame everyone but themselves..... so to update you, here is current status:
After the crash this morning (4/15/2017), we had them do a fresh wipe and reinstall of the software on our server. we disabled all our 3rd party tools (like PBBans, PROCON, and our plug-ins such as the player stats software, our language kick software, our fun messaging software, etc...)
Interestingly, after all this, we were playing on the new install AND IT CRASHED AGAIN! so the good news, we know its not us. Now our hosting provider has to take accountability for the issues.
I hope we see situation improve soon! We will keep you informed as this proceeds.
1. get the server restarted and investigate why it went down
2. get the server repopulated by reseeding (this is the more difficult and time consuming of the two.)
Unfortunately, our hosting provider has not been helpful and they blame everyone but themselves..... so to update you, here is current status:
After the crash this morning (4/15/2017), we had them do a fresh wipe and reinstall of the software on our server. we disabled all our 3rd party tools (like PBBans, PROCON, and our plug-ins such as the player stats software, our language kick software, our fun messaging software, etc...)
Interestingly, after all this, we were playing on the new install AND IT CRASHED AGAIN! so the good news, we know its not us. Now our hosting provider has to take accountability for the issues.
I hope we see situation improve soon! We will keep you informed as this proceeds.