My ping isn't showing "-" only on RC1 server

Phiickal

New member
Sep 24, 2024
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Brazil
Hey guys,
so I have this issue only on RC1 server recently. My ping shows a "-" and when there is a lot of players, almost full, I get kicked with "Fix your ping". But with less than 20 players at each team I can play without getting kicked, but my ping still isn't showing, just the ("-"). This issue started recently, I always play at RC1. But any other server including RC2 this problem doesn't happen.

Any ideas?
 

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    RC1 problem.png
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Try running PING 104.153.105.74 on your command prompt.
If there are issues, run tracert 104.153.105.74 and see what it says.
 
Try running PING 104.153.105.74 on your command prompt.
If there are issues, run tracert 104.153.105.74 and see what it says.
Hey Dan, thanks for helping.

So the ping for RC1 timeout:

" Pinging 104.153.105.74 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

traceroute:
Tracing route to c-104-153-105-74.managed-ded.premium-chicago.nfoservers.com [104.153.105.74]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms GPT-2741GNAC-N1-SV.GPT-2741GNAC-N1-SV [192.168.15.1]
2 3 ms 3 ms 3 ms ip-177-76-157-1.user.vivozap.com.br [177.76.157.1]
3 5 ms 2 ms 3 ms 201-1-226-196.dsl.telesp.net.br [201.1.226.196]
4 * * * Request timed out.
5 * * * Request timed out.
6 * 24 ms * ge-3-0-2-3606-gralimli4.net.telefonicaglobalsolutions.com [213.140.50.198]
7 120 ms * * 5.53.3.247
8 * 130 ms * 213.140.43.206
9 * * * Request timed out.
10 115 ms 115 ms 115 ms be3081.ccr21.mia01.atlas.cogentco.com [154.54.88.225]
11 131 ms 134 ms 131 ms be3482.ccr41.atl01.atlas.cogentco.com [154.54.24.145]
12 136 ms 139 ms 139 ms be3364.rcr21.ind01.atlas.cogentco.com [154.54.26.230]
13 140 ms 145 ms 138 ms be3180.ccr41.ord01.atlas.cogentco.com [154.54.45.170]
14 140 ms 139 ms 139 ms be2765.ccr41.ord03.atlas.cogentco.com [154.54.45.18]
15 140 ms 139 ms 141 ms cogent.e9.router1.chicago.nfoservers.com [64.74.97.254]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out. "


I've runned for RC2 server too:

" Ping statistics for 192.223.30.251:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 135ms, Maximum = 143ms, Average = 137ms


Tracing route to c-192-223-30-251.managed-ded.premium-chicago.nfoservers.com [192.223.30.251]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms GPT-2741GNAC-N1-SV.GPT-2741GNAC-N1-SV [192.168.15.1]
2 1 ms 3 ms 3 ms ip-177-76-157-1.user.vivozap.com.br [177.76.157.1]
3 3 ms 3 ms 3 ms 201-1-226-196.dsl.telesp.net.br [201.1.226.196]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * 119 ms 94.142.98.177
8 * * * Request timed out.
9 * * * Request timed out.
10 114 ms 111 ms 111 ms be3081.ccr21.mia01.atlas.cogentco.com [154.54.88.225]
11 129 ms 127 ms 210 ms be3482.ccr41.atl01.atlas.cogentco.com [154.54.24.145]
12 138 ms 134 ms 135 ms be3364.rcr21.ind01.atlas.cogentco.com [154.54.26.230]
13 135 ms 139 ms 139 ms be3181.ccr42.ord01.atlas.cogentco.com [154.54.46.162]
14 139 ms 138 ms 139 ms be2766.ccr41.ord03.atlas.cogentco.com [154.54.46.178]
15 139 ms 135 ms 135 ms cogent.e9.router1.chicago.nfoservers.com [64.74.97.254]
16 139 ms 135 ms 135 ms c-192-223-30-251.managed-ded.premium-chicago.nfoservers.com [192.223.30.251]

Trace complete. "

So its getting to nfoservers [64.74.97.254], but why it cant reach RC1 ip?
 
Hey Dan, thanks for helping.

So the ping for RC1 timeout:

" Pinging 104.153.105.74 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

traceroute:
Tracing route to c-104-153-105-74.managed-ded.premium-chicago.nfoservers.com [104.153.105.74]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms GPT-2741GNAC-N1-SV.GPT-2741GNAC-N1-SV [192.168.15.1]
2 3 ms 3 ms 3 ms ip-177-76-157-1.user.vivozap.com.br [177.76.157.1]
3 5 ms 2 ms 3 ms 201-1-226-196.dsl.telesp.net.br [201.1.226.196]
4 * * * Request timed out.
5 * * * Request timed out.
6 * 24 ms * ge-3-0-2-3606-gralimli4.net.telefonicaglobalsolutions.com [213.140.50.198]
7 120 ms * * 5.53.3.247
8 * 130 ms * 213.140.43.206
9 * * * Request timed out.
10 115 ms 115 ms 115 ms be3081.ccr21.mia01.atlas.cogentco.com [154.54.88.225]
11 131 ms 134 ms 131 ms be3482.ccr41.atl01.atlas.cogentco.com [154.54.24.145]
12 136 ms 139 ms 139 ms be3364.rcr21.ind01.atlas.cogentco.com [154.54.26.230]
13 140 ms 145 ms 138 ms be3180.ccr41.ord01.atlas.cogentco.com [154.54.45.170]
14 140 ms 139 ms 139 ms be2765.ccr41.ord03.atlas.cogentco.com [154.54.45.18]
15 140 ms 139 ms 141 ms cogent.e9.router1.chicago.nfoservers.com [64.74.97.254]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out. "


I've runned for RC2 server too:

" Ping statistics for 192.223.30.251:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 135ms, Maximum = 143ms, Average = 137ms


Tracing route to c-192-223-30-251.managed-ded.premium-chicago.nfoservers.com [192.223.30.251]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms GPT-2741GNAC-N1-SV.GPT-2741GNAC-N1-SV [192.168.15.1]
2 1 ms 3 ms 3 ms ip-177-76-157-1.user.vivozap.com.br [177.76.157.1]
3 3 ms 3 ms 3 ms 201-1-226-196.dsl.telesp.net.br [201.1.226.196]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * 119 ms 94.142.98.177
8 * * * Request timed out.
9 * * * Request timed out.
10 114 ms 111 ms 111 ms be3081.ccr21.mia01.atlas.cogentco.com [154.54.88.225]
11 129 ms 127 ms 210 ms be3482.ccr41.atl01.atlas.cogentco.com [154.54.24.145]
12 138 ms 134 ms 135 ms be3364.rcr21.ind01.atlas.cogentco.com [154.54.26.230]
13 135 ms 139 ms 139 ms be3181.ccr42.ord01.atlas.cogentco.com [154.54.46.162]
14 139 ms 138 ms 139 ms be2766.ccr41.ord03.atlas.cogentco.com [154.54.46.178]
15 139 ms 135 ms 135 ms cogent.e9.router1.chicago.nfoservers.com [64.74.97.254]
16 139 ms 135 ms 135 ms c-192-223-30-251.managed-ded.premium-chicago.nfoservers.com [192.223.30.251]

Trace complete. "

So its getting to nfoservers [64.74.97.254], but why it cant reach RC1 ip?
NFOservers network isn't showing any kind of blocks/filters in place for my IP, and from the trace provided the connection seems to be denied at the game server. And apparently, this is happening with other players too.
1727249364132.png
 
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